Contact details (e.g., name, email, telephone number, third party emergency contact information)

Personal details (e.g., date of birth, education, nationality)

Financial and transaction data (e.g., purchase history, account information, etc.)

Other Membership Suite Services related data (e.g., customer requests, statistics, etc.)

Location data with your permission (e.g., geolocation data sent via a mobile device)

Through Membership Suite Services, we collect information about you whenever you use the Membership Suite Services. Examples include:

• If you are a customer of a subscriber or a Membership Suite Member App user, when you create an account on the Membership Suite Member App, we may ask for Personal Information such as your name, email, social media account ID’s, and Other Information.
• If you are a Subscriber, when you sign up for the Software Service, we ask for your company name, address, phone number, email, credit card information, tax identification number, and Other Information about your business. We also collect Personal Information about your customers that they provide to the Membership Suite Services when they initiate a transaction or otherwise interact with you (booking a class or appointment or making a purchase).
• We encrypt credit card numbers using industry standard technology. We may also store information that your computer or mobile device provides to us in connection with your use of the Membership Suite Services, such as IP address, operating system, device ID, and device type.
• We may collect information about third parties, including your emergency contacts, and only use this information for the reason it was provided.
• We and third-party service providers on our behalf collect information about your location when you use or access Membership Suite Services. We collect and use this location-related data to provide you with services you have purchased or requested; deliver marketing or ad content that is relevant to you based on your location; protect against abuse or misuse of services or of your account; improve our site and services.
• You may disable the collection and use of your location data through your browser-, operating system- or device-level settings. Consent concerning location data may be withdrawn at any time by changing these settings.
• In addition to the information, we collect from you through Membership Suite Services, we may receive information about you from other sources, such as public databases, strategic and joint marketing partners, social media pages and platforms, people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties.

We need to collect Personal Information to provide the requested Membership Suite Service to you. If you do not provide or enable us to collect the necessary information, we may not be able to provide the Membership Suite Service. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Membership Suite Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

We will collect and use of Personal Information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain Personal Information if necessary for the fulfilment of those purposes.

We may use your Personal Information for legitimate business purposes (see below). You may withdraw your consent at any time.

• To provide functionality of Membership Suite Services and related support.
• To provide you with marketing and promotional materials
• For reporting and trending because we have a legitimate business interest.
• To accomplish our business purpose.

We may disclose your Personal Information:

• To our affiliates for the purposes described in this Privacy Policy.
• To our strategic partners and third-party service providers who provide services such as website hosting, data analysis, payment processing services, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.
• To third parties to permit them (or their own customers) to send you marketing communications, consistent with your choices. Specifically, as it relates to third parties, only non-personally identifiable information may be sent unless we receive your express consent.
• To business partners in the context of a corporate transaction.
• With other third parties for our business purposes or as permitted or required by law.

Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law.

A benefit of Membership Suite services is that you can connect your account with other third-party applications.  For the purposes of this policy, an “account connection” with a third-party application is a connection you authorize or enable between your Account and a non-Membership Suite account.  When you authorize such a connection, Membership Suite and the third party will exchange your personal information directly. If you choose to create an account connection, we may receive information from the third-party about you and your use of the third party’s service.

We will use all such information that we receive from a third party via an account connection in a manner consistent with this Privacy Policy. Information that we share with a third-party based on an account connection will be used and disclosed in accordance with the third party’s privacy practices. Before authorizing an account connection, you should review the privacy notice of any third party that will gain access to your personal information as part of the account connection.

We currently use third-party payment processors as a third-party offering for online-based payment services. If you wish to make a payment through Membership Suite services, your personal information may be collected by such processors directly and not by us and will be subject to the third party’s privacy policy. We have no control over and are not responsible for third parties’ collection, use, and disclosure of your personal information.

When you visit our website, use our services, or visit a third-party website for which we provide online services, we and our business partners and vendors may use cookies and other tracking technology (collectively, “Cookies”) to recognize you as a user and to customize your online experiences, the services you use, and other online content and advertising; measure the effectiveness of promotions and perform analytics; and to mitigate risk, prevent potential fraud, and promote trust and safety across our sites and services.

Certain aspects and features of our Services and Sites are only available using cookies, so if you choose to disable or decline Cookies, your use of the Sites and Services may be limited or not possible. Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not respond to DNT signals

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.

The Membership Suite services are not directed nor targeted toward children under the age of thirteen (13). We request that they do not provide personal information throughout the Membership Suite services.

The Personal Data Protection Act 2010 (“PDPA”) provides consumers with specific rights regarding their personal information. You have the right to request that businesses subject to the PDPA (which may include our clients with whom you have a direct relationship) disclose certain information to you about their collection and use of your personal information over the past 12 months. Additionally, you have the right to ask these businesses to delete personal information collected from you (certain exceptions apply). If the business sells personal information, you have a right to opt-out of that sale. Finally, a business cannot discriminate against you for exercising a right under PDPA.

When offering services to its Clients, Membership Suite acts as a “service provider” under the PDPA. Our receipt and collection of any consumer personal information are completed on behalf of our clients for us to provide the Service. Any requests for access or deletion of your personal information under the PDPA should be directed to the client whom you have a direct relationship with.